Issue date: 10 September 2020
Proposal submission deadline: 25 September 2020
Title: Evaluation of Resonant Voices Initiative in the EU
The Commission for International Justice and Accountability (CIJA) is seeking to contract an experienced evaluator to carry out an evaluation of the soon-to-be completed project funded by the European Union’s Internal Security Fund – Police, under the call ISFP-2017-AG-CSEP. The evaluation is expected to provide an overall assessment of the project’s methodology and its results, and future direction recommendations relevant for the project Consortium and the donor.
The Resonant Voices Initiative in the EU (RVI EU) is an online campaign intended to counter radicalization and polarization in the European Union.
The target audience of the campaign are the online communities of the Western Balkans diaspora in Austria and Germany, as well as different communities in Croatia.
It is implemented by the Commission for International Justice and Accountability (CIJA), Balkan Investigative Reporting Network (BIRN), and Propulsion Fund (PF), as part of the Civil Society Empowerment Program (CSEP) under the EU Internet Forum.
Scope of work:
Using data collected through the lifecycle of the project by the RVI assessment team and interviews with Consortium representatives, the evaluation will examine the effects the RVI EU campaign on the target audience as well as the extent to which the project contributed to the advancement of methodologies and practices in the field of radicalization counternarratives.
The final evaluation report should present a concise and accessible analysis of the project’s ability to deliver on its objectives, deepening insight into assumptions and approaches underpinning the project, and provide recommendations based on these findings.
The evaluation should primarily provide answers to these two questions:
– Was the overall concept of the campaign and methodologies applied in its design, implementation, and evaluation appropriate and effective, and did the project meaningfully contribute to its stated objectives?
– To what extent did the outputs and deliverables of the project contribute to the expected outcomes and deliverables of the ISFP-2017-AG-CSEP Call?
– Expose and challenge terrorist and extremist online propaganda;
– Provide the target audience with credible alternatives and positive narratives;
– Address push and pull factors of terrorist and extremist content online;
– Actively contribute to promoting tolerance and EU/democratic fundamental rights and values.
– Behaviour change:
dissuading target audience from promoting terrorism and violent extremism and/or using violence; growing civic engagement and taking active stance in democratic processes by target audiences;
– Enhancing (digital) resilience and critical thinking of the target audience against terrorist and extremist propaganda on-and offline;
– Halting radicalization and recruitment processes.
– Online communication campaign developing an alternative or counter narrative for a well-defined target audience that is vulnerable to radicalisation, combined, where appropriate, with off-line activities designed to maximise the impact of the campaign;
– A quantitative and qualitative evaluation of the reach and impact of the campaign, accompanied by a set of lessons learned and good practices for future similar campaigns, to be shared amongst the CSEP and RAN network.
Specific tasks, deliverables, and timelines:
1. Review of project documentation – 2 days
2. Analysis of campaign materials and data collected as part of audience research, and campaign monitoring and evaluation – 5 days
3. Interviews with key project members representing all consortium member organisations – 3 days
4. Preparation of written final evaluation report, summarizing overall campaign’s performance and results – 5 days
1. Quality and innovativeness – proposals should demonstrate nuanced understanding of audience effects in the context of communication campaigns countering hate, misinformation and extremist propaganda.
2. Policy relevance – proposals should demonstrate how they will address the evidence needs and priorities of the donor, and other policy makers and stakeholders and discuss their approach to informing future programme and policy decision-making.
3. Qualifications and experience of the evaluator/evaluation team.
4. Ability to deliver the evaluation within the timelines indicated.
5. Value for money.
Desirable Qualifications and Experience:
● Proficiency using qualitative and quantitative research methods;
● Experience conducting evaluation of EU funded projects;
● Knowledge of EU policy framework pertaining to security, countering hate speech, terrorist propaganda, and misinformation online;
● Ability to produce compelling reports supported by rigorous analysis.
Terms and Conditions:
This is a short-term assignment estimated at 20 working days in the period from 1 October to 25 October 2020.
Indicatively, CIJA has set aside a maximum amount of 4,000 EUR for the external evaluation services.
All applications must include:
1. Technical proposal not exceeding three pages describing the proposed approach, including an operational work plan with timelines;
2. Itemised budget specifying expert fees and other direct costs;
3. CV or CVs of key team members, including their responsibilities in the project;
4. Examples of previous work (if publicly available). Alternatively, a short description of similar services performed in the past can be provided.
The applications should be submitted via email to firstname.lastname@example.org by 25 September 2020, midnight CET, with the RfP title in the subject heading.
All inquiries should be sent to the same address.
Data Privacy Notice
The personal data contained in your application will be collected by Stichting “The Commission for International Justice and Accountability” (the “Controller”). Your personal data will be processed for the purposes of managing the Controller’s recruitment related activities, which includes but is not limited to setting up and conducting interviews (and, where applicable, tests for applicants), evaluating and assessing the results thereto, and other activities otherwise needed in the consultancy service procurement process.
The Controller may collect a range of information about you. This includes: your name, address and contact details (including email address and telephone number), details of your qualifications, skills, experience and employment history, information about your current level of remuneration, whether or not you have a disability for which the organization needs to make reasonable adjustments during the recruitment process, and information about your entitlement to work in specific countries.
In addition, the Controller may also collect personal data about you from third parties, such as references supplied by former employers. The Controller will seek information from third parties only once a job offer to you has been made and will inform you that we are doing so. Data will be stored in a range of different places, including on your application record, in HR management systems and on other IT systems (including email).
The Controller processes your personal data pursuant to several legal bases, depending on the type of data and purpose of the processing. Under most circumstances, the Controller’s processing of your personal data in the recruitment context is based on your request in the anticipation of entering into a consulting services agreement with the Controller. The Controller will also process this information where required to comply with legal obligations to which it is subject, such as governmental reporting obligations. In some circumstances, the Controller will process your personal data pursuant to its own legitimate interests in operating its business, including conducting the above described activities for internal administrative purposes and ensuring network and information security. A different legal basis may be provided at the point where your personal data is collected.
If your selection as a service provider is unsuccessful, the Controller will, whenever necessary and subject to any statutory or audit requirements, delete and/or anonymize your data that is no longer needed. If your selection as a service provider is successful, personal data gathered during the recruitment process will be transferred to an HR file (electronic and paper based) and retained during your contract period with the Controller.
Your information may be shared internally within the organization for the purposes of the service procurement process. This includes members of the HR team, interviewers and other consultants or officers of the Controller that are otherwise involved in the recruitment process. The Controller will not share your data with third parties, unless your services are retained and an offer of contract is made.
Under the GDPR, you have the right to request access to your personal data, to request that your personal data be rectified or erased, and to request that processing of your personal data be restricted. You also have the right to data portability. In addition, you may lodge a complaint with an EU supervisory authority.
You can contact the Controller’s HR contact person at email@example.com for more information or concerns.